Too many organizations, especially smaller cash-strapped ones, understandably shy of contracts and spending hard-to-get funds, think they are saving money by purchasing cheap desktop printers at big-box stores…
Print management software is a software-based method for organizations to be able to centralize management of their printing fleets — the purpose being to bring better monitoring, efficiency, cost reduction, maintenance, usability and security to their printing environment.
That’s a long…
If someone calls your office trying to sell you toner, they are scammers trying to sell you an inferior product at an exorbitant price. Like how the Grinch is to presents and Christmas, these callers are to your cash, and for this time…
Some people have skeletons in their closets, others elephants in their rooms, but this client, who handles the information technology matters an Oklahoma City-based private university said she had an ape problem on campus…
Maybe you were only swapping waste toner bottles or installing a new toner cartridge and shook it just a bit too hard. All you know is, you have a massive mess on your hands— and on your shirt, your shoes, the copier and the floor. As daunting…
Don’t you just hate those robo-calls? You know, the ones you get just as you’re sitting down to dinner with your family and you pick up only to hear “Did you know that according to the Federal Bureau of Investigation there is a home break-in…
An IT help desk is the support function that helps employees resolve technology problems — password resets, software and email issues, connectivity, and hardware failures — through channels like phone, email, chat, and a ticketing portal. End-user support is the broader practice of keeping people productive by resolving their day-to-day
Print security is the practice of protecting printers, multifunction devices, and the documents they handle from unauthorized access, data theft, and network attacks. Modern printers are networked computers with hard drives and their own operating systems — which makes them a genuine attack surface that needs the same protection as
Backup and disaster recovery (BDR) is the combination of two protections: backup, which copies your business data so it can be restored, and disaster recovery, which is the tested plan for getting systems and operations running again after a disruption. Backup protects the data itself. Disaster recovery protects your ability
Most business networks run invisibly until the moment they don’t. Files open, email flows, applications respond, and nobody thinks about the routers, switches, and firewalls quietly moving all that traffic — right up until a switch fails, an internet circuit drops, or a misconfigured firewall blocks half the office from
The business phone system rarely gets attention until it fails — and then it gets all of it at once. A dropped call with a major client, a phone tree that routes customers into voicemail purgatory, a new office that can’t get lines installed for weeks: communication problems interrupt revenue
Cyber threats have moved from “if” to “when” for businesses of every size. Attackers scanning networks for weak spots don’t discriminate by industry, revenue, or headcount — they’re looking for vulnerabilities, and any business connected to the internet ends up on someone’s target list eventually. The businesses that recover cleanly
Physical mail hasn’t gone away. Invoices, statements, notices, contracts, appeals, marketing pieces, court filings, patient communications, and regulatory correspondence still move by mail in enormous volumes across every industry. The volume shows up on the operations side as labor, on the postage bill as expense, and on the budget as
Every few months a new headline lands about a firewall breach, and the natural reaction is to ask, “Are we exposed?” The latest one—an exposure researchers are calling FortiBleed—is worth your attention, but not for the reason most coverage suggests. The real story isn’t a single vendor’s stumble. It’s that the legacy VPN
Documents are the connective tissue of every business. Invoices, contracts, HR records, patient charts, client files, board materials, regulatory filings — every department generates them, every process depends on them, and every audit examines them. When the systems managing all that volume break down, the friction touches everything: approvals stall,
