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Watch out for Hurricane Harvey phishing scams!

It once was said “You never want a serious crisis to go to waste.” Sadly, it appears some malicious hackers are taking that advice to heart when it comes to Hurricane Harvey. Earlier this week, our director of IT and data security John Sanders…

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5 ways to strengthen your passwords

You probably have heard stories from your grandparents or your older neighbors of how it used to be, when people could leave their homes open and unlocked and trust them to remain unmolested. Those days are long gone now, and people are

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A Complete Guide to IT Help Desk & End User Support

IT Help Desk & End-User Support: A Complete Guide for Businesses

An IT help desk is the support function that helps employees resolve technology problems — password resets, software and email issues, connectivity, and hardware failures — through channels like phone, email, chat, and a ticketing portal. End-user support is the broader practice of keeping people productive by resolving their day-to-day

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