It’s been said if you give a man a fish, you feed him for a day, but if teach him to fish, you feed him for a lifetime.
In a kind of a corollary to that, Bob Black, the founder of RK Black, is said to have told our copier technicians that…
Keeping your organization’s data secure and private should be a top priority. Why? Because data breaches are becoming increasingly common, destructive, sophisticated and expensive. According to Inc. magazine…
In the last 70 years, office technology has seen quite a bit of change, going from largely typewriters, copiers, telephones and switchboards, to now computers, mobile devices, networks, VoIP phone systems, all-in-one copiers and everything…
Meters and toners and phone calls … Oh my! Meters and toners and emails … Oh my! That’s what managing a fleet of copiers and printers can feel like, right? You know, your office technology provider seemingly daily calling or emailing you…
Anybody using computers or any networked devices these days would likely agree — passwords can be cumbersome. They’re annoying to generate, difficult to remember and often frustrating to populate. To make them worse, they are required seemingly…
What’s the difference between a copier and a multifunction printer? While technically there is a dissimilarity, you could say they’re the same, but different.
To explain what that distinction is, here’s the backstory. The distinction…
These days associates are logging in and putting in their hours from the comfort of home, some due to the many touted benefits of working from home — less stress, lower costs, no commute, better coffee and so on — or more recently…
Every wonder why it seems copiers tend to jam and mess up more on Mondays than on any other day of the week? And on mornings more than afternoons and evenings?
Other than that Mondays and mornings can be and are inherently evil, there’s…
So you’re in the market for a new printer or copier and maybe you’ve begun to look around at options out there and maybe some prices. But before you get too far along, it’s important to find out what you really need so that some months…
Running a print shop, every day we receive files. Some files are sent ready for print, other files maybe requiring some tweaking and yet others are components to be assembled into something being made ready to print. These files though have…
Most business networks run invisibly until the moment they don’t. Files open, email flows, applications respond, and nobody thinks about the routers, switches, and firewalls quietly moving all that traffic — right up until a switch fails, an internet circuit drops, or a misconfigured firewall blocks half the office from
The business phone system rarely gets attention until it fails — and then it gets all of it at once. A dropped call with a major client, a phone tree that routes customers into voicemail purgatory, a new office that can’t get lines installed for weeks: communication problems interrupt revenue
Cyber threats have moved from “if” to “when” for businesses of every size. Attackers scanning networks for weak spots don’t discriminate by industry, revenue, or headcount — they’re looking for vulnerabilities, and any business connected to the internet ends up on someone’s target list eventually. The businesses that recover cleanly
Physical mail hasn’t gone away. Invoices, statements, notices, contracts, appeals, marketing pieces, court filings, patient communications, and regulatory correspondence still move by mail in enormous volumes across every industry. The volume shows up on the operations side as labor, on the postage bill as expense, and on the budget as
Every few months a new headline lands about a firewall breach, and the natural reaction is to ask, “Are we exposed?” The latest one—an exposure researchers are calling FortiBleed—is worth your attention, but not for the reason most coverage suggests. The real story isn’t a single vendor’s stumble. It’s that the legacy VPN
Documents are the connective tissue of every business. Invoices, contracts, HR records, patient charts, client files, board materials, regulatory filings — every department generates them, every process depends on them, and every audit examines them. When the systems managing all that volume break down, the friction touches everything: approvals stall,
Print costs are notoriously hard to pin down. Nobody on the leadership team can ever say with confidence what the business is actually spending on printing each month — and the answer, when somebody finally digs in, is usually far higher than anyone expected. Toner sits unused on shelves while
When IT systems fail, business doesn’t slow down — it stops. Email goes silent. Files become unreachable. Phones drop. Customers wait. Every minute of downtime carries a cost, and every minute of recovery pulls focus away from the work that’s supposed to be happening. Managed IT exists to keep that
Phone systems don’t get a lot of attention until they stop working. Then they get everyone’s attention at once. For businesses still running aging phone infrastructure — or cobbling together communication tools that were never designed to work together — the cost of inaction shows up in dropped calls, missed
