When it comes to outsourced network services, most business IT service solutions come in two categories, “break/fix services” or managed services.
So what’s the difference? Break/fix IT service…
There are lots of articles out there about how to identify toxic coworkers and how to deal with such individuals, but what about office technology?
Can’t it be toxic too? Yes, it can. Just like how toxic individuals in the workplace can…
Congratulations! You’ve set up your business’s network with a BDR (Back-up and disaster recovery) system. Now you have a copy of your data off-premises, protecting you from whatever may befall your network, be it viruses, fire, flooding…
So you want to know what makes VoIP business phone service so much better than legacy business phone systems? Well, the “bennies” are many, but here are perhaps the four biggest advantages a VoIP telephone system has over a traditional system…
Want to know which IT service providers in Oklahoma are among the best? Well, according to the results of a recent survey, R.K. Black is among the top three. The Journal Record on Friday released its first issue of Reader Rankings, a list…
Traditional wisdom says to not reinvent the wheel. While that’s good advice, it doesn’t mean the wheel can’t be utilized in ways unimagined by the inventor. Since that October day in 1876 when Alexander Graham Bell and his assistant Thomas…
We’ve all seen the commercials featuring Mayhem, a bruised and battered Dean Winters in a disheveled grey suit, impersonating everything from a texting and driving teenage girl to a fiberglass-chewing raccoon. Always around him is some scene…
To borrow a quote from “The Good, the Bad and the Ugly,” “There are two kinds of spurs, my friend. Those that come in by the door; those that come in by the window.” Those spurs that come in by the window probably don’t belong there and mean…
We’ve all seen the commercials featuring Mayhem, a bruised and battered Dean Winters in a disheveled grey suit, impersonating everything from a texting and driving teenage girl to a fiberglass-chewing raccoon. Always around him is some scene…
Documents are the connective tissue of every business. Invoices, contracts, HR records, patient charts, client files, board materials, regulatory filings — every department generates them, every process depends on them, and every audit examines them. When the systems managing all that volume break down, the friction touches everything: approvals stall,
Print costs are notoriously hard to pin down. Nobody on the leadership team can ever say with confidence what the business is actually spending on printing each month — and the answer, when somebody finally digs in, is usually far higher than anyone expected. Toner sits unused on shelves while
When IT systems fail, business doesn’t slow down — it stops. Email goes silent. Files become unreachable. Phones drop. Customers wait. Every minute of downtime carries a cost, and every minute of recovery pulls focus away from the work that’s supposed to be happening. Managed IT exists to keep that
Phone systems don’t get a lot of attention until they stop working. Then they get everyone’s attention at once. For businesses still running aging phone infrastructure — or cobbling together communication tools that were never designed to work together — the cost of inaction shows up in dropped calls, missed
Cybersecurity conversations have a way of generating more jargon than clarity. Two terms that appear constantly — microsegmentation and zero trust — are frequently treated as interchangeable, occasionally treated as competitors, and almost always underexplained. They’re neither the same thing nor mutually exclusive. Understanding the actual difference between them is
The term gets used constantly, but rarely defined clearly. Professional services show up in contracts, proposals, and vendor conversations — often without much explanation of what actually falls under that label or why it’s priced differently from other work. For businesses evaluating technology partners, understanding the distinction matters more than
Every business sends mail. Invoices, statements, compliance documents, marketing pieces — the volume adds up faster than most teams expect. For organizations still processing outgoing mail by hand, that volume also adds up in labor hours, postage mistakes, and delays that could have been avoided entirely. An automated mailing system
The copier salesman promises savings. The IT director warns about hidden costs. Your CFO wants data, not opinions. Managed print services generate this confusion because the value proposition isn’t immediately obvious. Unlike software subscriptions or equipment purchases, MPS transforms an entire business function most organizations have never properly measured. You
The question comes up during nearly every initial consultation: “How complicated is this going to be?” Business leaders considering a document management system want to know what they’re getting into before committing resources. The honest answer? It depends on factors most organizations don’t consider until they’re already knee-deep in implementation.
