When technology fails, business stops. That’s especially true when your confidential documents end up in the wrong hands. The hybrid workplace has rewritten the rules
Though RAID and back-ups can be both useful in protecting businesses from data loss, they are not the same thing nor can they be used
With newsfeeds being filled with headlines about data breaches, hacked networks and encrypted data held at ransom, its little wonder businesses are seeking ways to better secure their networks — and rightly so…
We’ve all seen the commercials featuring Mayhem, a bruised and battered Dean Winters in a disheveled grey suit, impersonating everything from a texting and driving teenage girl to a fiberglass-chewing…
Remote working, once thought mostly a nice idea, and perhaps largely only practiced in the tech sector, is now quite common thanks to Covid 19. In fact, according to one Forbes article, over the course of the pandemic, 45 percent of both…
It’s been said if you give a man a fish, you feed him for a day, but if teach him to fish, you feed him for a lifetime.
In a kind of a corollary to that, Bob Black, the founder of RK Black, is said to have told our copier technicians that…
Keeping your organization’s data secure and private should be a top priority. Why? Because data breaches are becoming increasingly common, destructive, sophisticated and expensive. According to Inc. magazine…
Anybody using computers or any networked devices these days would likely agree — passwords can be cumbersome. They’re annoying to generate, difficult to remember and often frustrating to populate. To make them worse, they are required seemingly…
These days associates are logging in and putting in their hours from the comfort of home, some due to the many touted benefits of working from home — less stress, lower costs, no commute, better coffee and so on — or more recently…
Right now, documents of all kinds are zipping across the world, from one computer to another, from one outbox to another inbox — some documents sensitive and some, not so sensitive.
With so many people now working remotely, many are using…
Documents are the connective tissue of every business. Invoices, contracts, HR records, patient charts, client files, board materials, regulatory filings — every department generates them, every process depends on them, and every audit examines them. When the systems managing all that volume break down, the friction touches everything: approvals stall,
Print costs are notoriously hard to pin down. Nobody on the leadership team can ever say with confidence what the business is actually spending on printing each month — and the answer, when somebody finally digs in, is usually far higher than anyone expected. Toner sits unused on shelves while
When IT systems fail, business doesn’t slow down — it stops. Email goes silent. Files become unreachable. Phones drop. Customers wait. Every minute of downtime carries a cost, and every minute of recovery pulls focus away from the work that’s supposed to be happening. Managed IT exists to keep that
Phone systems don’t get a lot of attention until they stop working. Then they get everyone’s attention at once. For businesses still running aging phone infrastructure — or cobbling together communication tools that were never designed to work together — the cost of inaction shows up in dropped calls, missed
Cybersecurity conversations have a way of generating more jargon than clarity. Two terms that appear constantly — microsegmentation and zero trust — are frequently treated as interchangeable, occasionally treated as competitors, and almost always underexplained. They’re neither the same thing nor mutually exclusive. Understanding the actual difference between them is
The term gets used constantly, but rarely defined clearly. Professional services show up in contracts, proposals, and vendor conversations — often without much explanation of what actually falls under that label or why it’s priced differently from other work. For businesses evaluating technology partners, understanding the distinction matters more than
Every business sends mail. Invoices, statements, compliance documents, marketing pieces — the volume adds up faster than most teams expect. For organizations still processing outgoing mail by hand, that volume also adds up in labor hours, postage mistakes, and delays that could have been avoided entirely. An automated mailing system
The copier salesman promises savings. The IT director warns about hidden costs. Your CFO wants data, not opinions. Managed print services generate this confusion because the value proposition isn’t immediately obvious. Unlike software subscriptions or equipment purchases, MPS transforms an entire business function most organizations have never properly measured. You
The question comes up during nearly every initial consultation: “How complicated is this going to be?” Business leaders considering a document management system want to know what they’re getting into before committing resources. The honest answer? It depends on factors most organizations don’t consider until they’re already knee-deep in implementation.
