Managed Print Services
R.K. Black: Bringing you help
We’ll gather information about your printing environment, talk with you to identify trouble areas and create a strategy to reduce printing costs and increase office productivity.
With our managed print services, we’ll monitor and manage your print fleet on a continuous basis so you don’t have to.
Combined with RK Black’s renowned client care and superior service, our program will provide you with an all-in-one solution that:
- Reduces your printing costs
- Increases office productivity
- Ensures the best utilization of your fleet
- Refreshes expensive devices
- Fixes problems before devices break down
- Reduces downtime from over use
- Submits meter readings automatically
- Transparently sees the costs of your devices, and
- Makes educated decisions about replacing your printing assets.
case study: Southern Nazarene University
A case in point for Managed Print Services
Download our case study of how we helped SNU save money and angst:Â The Taming of the APE (PDF).
Or watch the video to see the case study showing how implementing managed print reduced costs and hassle at this Oklahoma City-area private university.
Trusted Partners
Contact us For Managed Services
Frequently Asked Questions About Managed Print Services
What is Managed Print Services?
Managed Print Services (MPS) involves outsourcing all printer, copier, and related device management to a specialized provider who assumes responsibility for reliable printing capabilities throughout your organization. This includes strategic device placement, automated supplies management, proactive maintenance, and ongoing optimization.
Providers monitor device usage patterns, automate toner and supply ordering before depletion, handle all repairs promptly, and help reduce overall printing costs through strategic device consolidation and usage policies. You gain predictable costs and reliable printing without managing vendor relationships, supply inventory, or service coordination.
What’s included in Managed Print Services?
Comprehensive Managed Print Services packages include all necessary equipment (printers, copiers, multifunction devices), unlimited toner and supplies delivered automatically, all maintenance and repairs, and responsive technical support. Providers handle device monitoring, usage tracking, and supply fulfillment without requiring action from your team.
Most packages also include regular device optimization, detailed reporting on printing costs and usage patterns, secure printing solutions protecting confidential documents, mobile printing capabilities, and assistance with document workflow improvements. Equipment upgrades or replacements are typically included when devices reach end of useful life or no longer meet operational needs.
How does Managed Print Services work?
Implementation begins with comprehensive assessment of your current printing environment—device inventory, usage patterns, costs, and operational pain points. Providers then recommend optimized device placement, consolidating equipment where beneficial and filling gaps where coverage proves inadequate.
Automated monitoring software tracks toner levels, page counts, and device health in real-time. Supplies ship automatically before depletion, ensuring users never face empty cartridges. Technicians respond quickly to service issues, often diagnosing problems remotely before dispatching for on-site repairs when necessary. Regular business reviews identify opportunities for further optimization and cost reduction.
What software is used in Managed Print Services?
Print management software platforms monitor all devices across your network, tracking usage patterns, supply levels, performance metrics, and security compliance. Popular enterprise solutions include PaperCut, PrinterLogic, and proprietary platforms developed by major manufacturers like HP and Xerox.
These systems enforce printing policies, allocate costs to specific departments or projects, and provide detailed reporting on usage trends and spending patterns. Secure print release features hold documents until users authenticate at devices, protecting confidential information. Mobile printing applications enable document output from smartphones and tablets, supporting flexible work arrangements.
What is the price range for Managed Print Services?
Managed Print Services typically use cost-per-page pricing models. Black and white pages range from $0.01 to $0.03 each, while color pages cost $0.05 to $0.15 depending on coverage and equipment. These rates include equipment, toner, maintenance, and support.
Alternative flat-rate pricing based on typical usage patterns runs $100 to $500 monthly for small offices, while larger organizations with higher print volumes might invest $1,000 to $5,000 monthly. The key advantage lies in predictable costs replacing variable equipment purchases, supply orders, and unexpected service calls that create budget uncertainty.