Articles
What Is Backup and Disaster Recovery? A Complete Guide for Businesses
Backup and disaster recovery (BDR) is the combination of two protections: backup, which copies your business data so it can be restored, and disaster recovery, which is the tested plan for getting systems and operations running again after a disruption. Backup protects the data itself. Disaster recovery protects your ability
What Is Network Management and Monitoring? A Complete Guide for Businesses
Most business networks run invisibly until the moment they don’t. Files open, email flows, applications respond, and nobody thinks about the routers, switches, and firewalls quietly moving all that traffic — right up until a switch fails, an internet circuit drops, or a misconfigured firewall blocks half the office from
What Is Managed VoIP? A Complete Guide to Services, Benefits, and What’s Included
The business phone system rarely gets attention until it fails — and then it gets all of it at once. A dropped call with a major client, a phone tree that routes customers into voicemail purgatory, a new office that can’t get lines installed for weeks: communication problems interrupt revenue
What Is Managed Cybersecurity? A Complete Guide to Services, Benefits, and What’s Included
Cyber threats have moved from “if” to “when” for businesses of every size. Attackers scanning networks for weak spots don’t discriminate by industry, revenue, or headcount — they’re looking for vulnerabilities, and any business connected to the internet ends up on someone’s target list eventually. The businesses that recover cleanly
What Are Mailing Systems? A Complete Guide to Business Mailing Services, Equipment, and Automation
Physical mail hasn’t gone away. Invoices, statements, notices, contracts, appeals, marketing pieces, court filings, patient communications, and regulatory correspondence still move by mail in enormous volumes across every industry. The volume shows up on the operations side as labor, on the postage bill as expense, and on the budget as
A Breach Hit Half the World’s Fortinet Firewalls. The Real Lesson: No VPN Vendor Is Exempt.
Every few months a new headline lands about a firewall breach, and the natural reaction is to ask, “Are we exposed?” The latest one—an exposure researchers are calling FortiBleed—is worth your attention, but not for the reason most coverage suggests. The real story isn’t a single vendor’s stumble. It’s that the legacy VPN
What Is Document Management? A Complete Guide to Services, Benefits, and What’s Included
Documents are the connective tissue of every business. Invoices, contracts, HR records, patient charts, client files, board materials, regulatory filings — every department generates them, every process depends on them, and every audit examines them. When the systems managing all that volume break down, the friction touches everything: approvals stall,
What Is Managed Print? A Complete Guide to Managed Print Services
Print costs are notoriously hard to pin down. Nobody on the leadership team can ever say with confidence what the business is actually spending on printing each month — and the answer, when somebody finally digs in, is usually far higher than anyone expected. Toner sits unused on shelves while
What Is Managed IT? A Complete Guide to Services, Benefits, and What’s Included
When IT systems fail, business doesn’t slow down — it stops. Email goes silent. Files become unreachable. Phones drop. Customers wait. Every minute of downtime carries a cost, and every minute of recovery pulls focus away from the work that’s supposed to be happening. Managed IT exists to keep that
