Not all that has come out of the COVID pandemic has been bad. Businesses in the struggle to survive and adapt amid the challenges have been quite creative.
We’ve seen businesses implement new virtual conferencing technologies, new infrastructure supporting remote work, process automations and, of course, drive-thru and curb-side services.
As an office technology provider, during this time we’ve been busy helping businesses in making many of these business technology-related changes, setting up networks, adding VoIP services and so on.
But also in the interest of limiting physical contact, promoting social distancing and upping the client experience during this time, we’ve made some changes ourselves — changes we will stick with even post COVID — as they just seem to be better practices.
Here are two of those changes:
Curb-side toner pick-up
The convenience of Scooter’s Coffee, Chic-fil-a, Sonic and … well … any other drive-thru or curb-side fast food and drink is now available at RK Black. No, we aren’t serving coffee or chicken sandwiches, but as your local office technology provider, we are providing drive-up, curb-side toner delivery.
No longer do you have to park, get out of your car, come into our offices, talk to a person at a desk and wait for them to reach out to a person in the warehouse and wait some more for someone to come out from the back and hand you your toner.
If you are a client of RK Black, and are not on a managed print services contract and need toner, just call or email our dispatch team to arrange for your pickup! Upon your communication, we’ll create an order, and according to your preference, we will email you a location pin by which you can navigate to us via your smartphone’s GPS app.
Once you’re parked in the marked pick-up location, just call us letting us know you are here and “Viola!” you have your toner. That easy!
Curb-side shredding drop-off
Our mobile shred services sure are convenient as they can come to your offices or wherever you have shredding needs and can destroy your sensitive documents right before your eyes, either on a regularly scheduled or one-time basis.
But knowing some folks may only have a few boxes or bags of documents and only want to drop them off without having to go into an office, wait and such, we now have curbside shredding dropoff.
Just simply contact us, let us know you are coming, and once you are there, let us know. We’ll come out, collect your material and you can be on your way knowing you have yet another item on your to-do list checked off.
See? Not all that came out of COVID was bad. Better service and better client experience is always good in our book as that is what we are all about.
About R.K. Black, Inc.
R.K. Black, Inc. is an Oklahoma City-based, family-owned leading provider of office technology solutions to businesses in Oklahoma and Kansas. We specialize in everything business technology from copier, fax, printer and scanner technology to document management, onsite paper shredding services, VoIP phone systems and managed IT support to video surveillance solutions.
If you want to learn more about us, feel free to explore the website, read our other blogs or click the button below to be contacted by one of our reps and tell you! Also, be sure to keep watching our social media channels on Facebook and Twitter for more business tips from our blog.