Managed IT Articles

Managed IT Services VS. Break/Fix Service: An analogy of outsourced network service solution options
When it comes to outsourced network services, most business IT service solutions come in two categories, “break/fix services” or managed services.
So what’s the difference? Break/fix IT service…
6 sure signs your office technology is toxic
There are lots of articles out there about how to identify toxic coworkers and how to deal with such individuals, but what about office technology?
Can’t it be toxic too? Yes, it can. Just like how toxic individuals in the workplace can…
Business Continuity and Disaster Recovery: What’s the difference?
Congratulations! You’ve set up your business’s network with a BDR (Back-up and disaster recovery) system. Now you have a copy of your data off-premises, protecting you from whatever may befall your network, be it viruses, fire, flooding…

4 top benefits of using VoIP phone systems for business
So you want to know what makes VoIP business phone service so much better than legacy business phone systems? Well, the “bennies” are many, but here are perhaps the four biggest advantages a VoIP telephone system has over a traditional system…

The Journal Record readers name R.K. Black as among “Best IT Outsourcing” providers
Want to know which IT service providers in Oklahoma are among the best? Well, according to the results of a recent survey, R.K. Black is among the top three. The Journal Record on Friday released its first issue of Reader Rankings, a list…

VoIP Phone Service: What it is and why businesses love it
Traditional wisdom says to not reinvent the wheel. While that’s good advice, it doesn’t mean the wheel can’t be utilized in ways unimagined by the inventor. Since that October day in 1876 when Alexander Graham Bell and his assistant Thomas…
4 Reasons to protect your business with data backup now
We’ve all seen the commercials featuring Mayhem, a bruised and battered Dean Winters in a disheveled grey suit, impersonating everything from a texting and driving teenage girl to a fiberglass-chewing raccoon. Always around him is some scene…
The Good, the Bad and the Buggy: 3 Wi-Fi setups, how to secure them and get the bugs out
To borrow a quote from “The Good, the Bad and the Ugly,” “There are two kinds of spurs, my friend. Those that come in by the door; those that come in by the window.” Those spurs that come in by the window probably don’t belong there and mean…
Avoid business downtime due to lost data, important files
We’ve all seen the commercials featuring Mayhem, a bruised and battered Dean Winters in a disheveled grey suit, impersonating everything from a texting and driving teenage girl to a fiberglass-chewing raccoon. Always around him is some scene…